Made my appointment online and arrived a few minutes past the time. Mr. KG greeted and processed me immediately. I was later visited in the waiting area by Mr. KG who informed me that my vehicle was ready. Not a long wait at all and the experience was very pleasant...as per usual.
Good job Good service Price was ok...yall work on that...lol I will come back
Angel and kg are the bomb man. I’m happy with the service. Thanks Nissan.
I went for an oil change and Alex was very professional and helpful. He helped me with all of my questions and he gave me a detailed report about my car.
I like coming to this dealership because it is really Fast and efficient. Very good.
Heath and Bob in the service department, very friendly and gracious as always. Heath usually takes care of my service visits there, he was away when I arrived to pick up my car, Bob took care of it. Everyone there is very nice.
My experience at Stone Mountain Nissan was very good. Mr Patrick Facey was very helpful and very courteous, and also very knowledgeable. I would recommend anyone to ask for him whenever they visit Stone Mountain Nissan.
Jonathan was very efficient
Great Service Department I was in and, out with a Hour for a Oil Change.
quality and dedicated service ,costumer friendly
Chris customer service and referral linked from my bank
Everyone very cordial and professional Treated me as a friend Work completed in a timely fashion
After a bad experience at Ford I went to Stone Mountain Nissan. From my initial online inquiry to buying a new Rogue these guys were on point. I brought my 5 year old with me to see how he fit in the car and everyone made a point to engage with him! The sales team and finance made it happen to the price point I wanted as well. Great experience! I will definitely be going there for service and recommend anyone who is looking for a new car to go see them.
Service as usual was great. Very helpful, patient regardless of questions. Help set up my next appointment for some maintance that's due
Very professional, courteous and friendly. Engaging and explains in detail about your visit. They’re also customer friendly and honest.
The dealership is very clean The sale people and the service personnel are very professional. I would recommend this dealership to anyone.
Heath was great taking care of me and my car! A little expensive but Heath is great!
Stone Mountain Nissan was professional, proficient, and reasonably priced for performing maintenance on my daughter’s 2014 Nissan Altima. They allowed me to have peace of mind knowing that the car was professionally checked for anything they felt was a potential hazard. A special thanks to KG who was the Service Advisor that handled the request. I would definitely recommend their service to anyone looking for quality maintenance and customer service.
The issue was explained and resolved by DJ. My only complaint is that there was no communication about the diagnosis or repair time-frame unless I initiated it. DJ made things right in the end.
I had the best customer service experience when I bought my dream car with them. I felt like everyone wanted to make sure I was taken care of. I was the super star and they were the band bringing it all together.
I had 4 new tires, oil change and windshield weapons replaced. I can definitely tell the difference. It runs much better.
The Stone Mountain Service department is great. Everyone was nice. I am a new customer and it was a wonderful experience.
Heath is excellent. He explains work to be done, and recommends only thing that are necessary. We trust him.
As always, my service advisor Heath did a great job. A ensure to work with him
KG is an amazing service advisor that ensures our service needs are met at all times
Great service fast and easy I just went in there got my oli charge and tire rotation and on I went, Thanks you
DJ is an awesome Service manager he deserves a raise.. courteous, friendly and a pleasure to work with.
Each time I had to have my car service the customer service has been very good.
Wonderful service, fast service
I love coming here cause the people are friendly and it’s very clean. And if ur waiting for your vehicle it isn’t a long wait
KG and staff are awesome! They go above and beyond the call of duty. Overall, customer service is great.
Service took a long time, but Angel kept me updated and was able to assist me. He was very helpful. Thank you!
great service great people
Great professional service
Service communication. KG Ellsworth is a great customer service representative!
I appreciate TJ every time I bring my car he makes sure I’m Happy
The service was great from start to finish. There was no wai time and my car was back normal. Thanks
They were very professional.
It was interesting. Even though I was waiting patiently and respectfully outside the 2 service lines waiting for someone to come and tell me which line to go in - (they always did in Arizona where k came from 6 months ago) it actually took 20 minutes before someone came and asked it anyone had come and was helping me. I had an appointment and maybe because I was 10 minutes early - I never like to be late, that was why it took so long for anyone to recognize I was the only car in line for the service department. Anyway, my appointment ...
Very professional and address my issue promptly. The service department was a clean environment. Service manager was very a good communicator.
Stone Mountain Nissan makes it easy to keep your vehicle up to date with routine maintenance, as well as any other service needs to keep my vehicle in great shape!
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Everyone extremely nice and curteous took forever for my part to come but at the end of the day the service given i give 100 percent no complaints i definetly reccommend
I had a recall on my car, went I got there Angel was so polite. He walk me through the process. The wait was long at all. I'll be back to get maintenance done on my car.
Received an oil change and a new battery.
I went to get my car fixed and was met with great customer service. Alex McConnell did a great job tending to my vehicle's needs, would recommend this place for the future
Great service. Alex was very helpful about Rogue recall and other services to consider to keep my car in top shape.
Courteous, caring service advisor. DJ accomplished each of my concerns. Very thorough inspection of your vehicle. concerned about your satisfaction after service.
I am very satisfied with their evaluation of my cars. I will definitely recommend them.
I’ve been going to Stone Mtn Nissan for several years. Their service has always been excellent. KG always makes sure my car is well taken care of. I’d recommend Stopping ne Mtn Nissan to anyone who owns a Nissan. 😊
Stone Mountain Nissan has always been my place for service on my 2019 Nissan. I’ve never had a bad experience there
Service great and customer friendly staff and efficient service always.. love it and out there in no time 🙏
Nissan is the best place.I am so existed when I bring my car at Nissan
Kenneth (KG) Ellsworth very professional. I appreciate everything he done with getting my vehicle repaired.
Kenneth (KG) Ellsworth very professional. He keep me informed on everything happening with my vehicle.
Everyone worked together to ensure I had the best customer service experience possible while there.
Heath is awesome and always looks out for me! Awesome service. Thank you very much
Brad is the best salesman. Very knowledgeable, kind, considerate. Kenneth & Johnathan are very knowledgeable in the service department.
Brad was very helpful and knowledgeable regarding my purchase. Stone Mountain Nissan does a great job in hiring salesmen like that that make the experience worth it.
As always, great experience. I waited for oil change and rotation of tires. Very pleasant. Will recommend. My service Manager is there best. Thanks Heath Wages.
Alex and Jonathan were amazing! They were very attentive in helping me get my car fixed when I was stressed out. I would definitely recommend them 100%! Thank you guys 😊
Very curtious and helpful and knowledgeable we were in and out without a long wait
Very clean, waiting area comfortable, employees are very pleasant, wifi available if needed clean rest rooms
The dealership has great service and I will go back to the dealership for next oil change.
the service was professional complete and timely. They Understood my needs explained my options and was able to offer additional service in a timely manner. KG is the Best
Kg helped out tremendously in getting me in and out in a great timely fashion
They were great! Bought a frontier and I am super happy with it! I had one concern and they fixed it right then. The whole team was great! Thx guys 🙂
Very pleasant atmosphere and excellent customer service. Always a pleasure to be there with a feeling of confidence that the car will be serviced effectively and efficiently..
My car battery died at church on Sunday, and all I could do was have it towed to the Nissan dealership. I spoke to a service manager and he helped make sure my car was ready to be picked up on Tuesday afternoon. Top notch service!
Dj is a great asset to your company, he exercises excellent customer service skills very professionally and makes us feel valued.
It was a great experience with no hassling. I'll definitely recommend Stone Mountain Nissan to others...
I brought my Murano in for a simple oil change and KG was the best. I was greeted with a smile and waited while my car was serviced. My wait time was respectable and I was on my way. ( fyi clean waiting area)
good service I take my car there all the time.
Great service. Very professional and knowledgeable .
No issues with the dealership...it's a hot or miss. Sometimes everything goes gretlat and other times..not so great. It is what it is
My service repair manager, KG Ellison, was excellent and to the point. Got the job done quickly and correctly. I will go back there.
Very Professional and caring service staff! They literally got me in the moment I called the Service Department to evaluate issues I had with my 2004 Nissan truck. They were able to identify the service issues with my truck, called around for the parts required and gave me a detailed estimate for service! They did not pressure me to do the service right there and then but allowed me to review my options and call them back! I was really impressed with their service team! Will not hesitate to recommend Stone Mountain Nissan to family members and friends in the future!
We had a great experience with Stone Mountain Nissan. Service was pristine and the service agent KC was very communicative. Will definitely be returning for service!
The people were very nice and the service was fast.
I had a great buying experience with them
I absolutely for as long as I own my vehicle take anywhere else for services the staff is always on point especially Dakyre "DJ" he always takes care of me fast and courteous
fast service great customer service
Treated me like family and provides great personal customer service. Kenneth Ellsworth is the best!
So far so good. Will let you know more once I drive the vehicle more.
For all your service/needs, Stone Mountain Nissan is the place to go. Easy scheduling, they offer drop off if you can’t wait for the vehicle. Very efficient and caring staff. Always keeping you in the loop in terms of making you know what’s going on during service. Best place to go. Heath is the best
I had an unusual repair need, and the service department went above and beyond to get my issue resolved.
KG was very friendly and help me through the warranty process. He also helped me get a rental through the warranty.
KG has taken care of my cars for numerous years. The service is always great. Thanks KG!
Good service, quick service, clean dealership, follow up call, not much more to add on this
very helpful and the service was faster than I expected.
I take my car for service at Stone Mountain Nissan my advisor Mr Heath has always done a great job with communicating me about what services are recommended and making sure everything is taken care in a timely manner.
Staff is friendly and work in a timely manner. Good customer service every time I go.