Customer Testimonials

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DealerRater Jul 28, 2021

KG in the service department is awesome!! He knows the cars! Your car! He’s knowledgeable friendly and truthful! He always greets you with a smile

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DealerRater Jul 28, 2021

The customer service is awesome!! KG is knowledgeable, fair and very nice to work with you. His attitude is always cheerful and he greets you with a smile!

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Google Jul 28, 2021

Great service, willing to listen to concerns to make improvements, friendly staff.

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Google Jul 27, 2021

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Facebook Jul 27, 2021

I went in for an oil change and was in and out in about 40 mins.

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Google Jul 27, 2021

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Google Jul 26, 2021

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Google Jul 26, 2021

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Google Jul 26, 2021

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Google Jul 26, 2021

Resolved my window issue...

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DealerRater Jul 25, 2021

I was able to get a walk-in appointment and good service. Stone Mountain will be my new service location in the future due to their competent service.

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DealerRater Jul 25, 2021

Vanna was my advisor and was very professional. She explained what was going on every step of the way. When more information was needed Author stepped in and assisted and made everything clear. Understanding of what the service was made the wait time bearable.

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DealerRater Jul 25, 2021

KG was my sales advisor… he’s always professional and his customer service is excellent… he is the only sales advisor I go to at Nissan

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DealerRater Jul 25, 2021

My experience at Stonemountain Nissan was excellent.The atmosphere was pleasant and customer service from everyone was emaculent.Joshua service assistance was great.Job Well Done!!!

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DealerRater Jul 24, 2021

They are very accommodating and go above and beyond to help make sure I got what I needed in regards to getting my car serviced and ultimately purchasing a new car and making it seamless

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Google Jul 23, 2021

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DealerRater Jul 23, 2021

I was pleasantly surprised. Daron was able to find the exact car I was looking for. I came in on Saturday, told them what I was looking for and by Wednesday I had a new car!👍🏼

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Google Jul 23, 2021

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Google Jul 22, 2021

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Facebook Jul 22, 2021

Good business environment very friendly approachable staff greatest honest positive sales Dept highly recommend you do business with these people a million points to this the Best dealership ever George a satisfied customer

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DealerRater Jul 21, 2021

KG has always been fantastic to work with!! I have not had to respond with a certain number of words since the 4th grade. Thank you

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Google Jul 21, 2021

Great customer service and very professional! I’ve had my vehicle serviced by Heath and his team for years! They are very knowledgeable, timely and take great care of your vehicle. I highly recommend them!

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Google Jul 21, 2021

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DealerRater Jul 21, 2021

Josh Kern and Bob White are the best service people I have ever dealt with!!!!!! I would want to purchase a Nissan or Infinity just knowing I would be able to have Josh and Bob there when service is needed.

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DealerRater Jul 21, 2021

The service advisor I have worked with since I purchased my car is Heath Wages, he is always honest, and very professional, I have to mention that Harold is the one who ensure my car is safe to drive. Those two combined make an amazing team.

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Google Jul 20, 2021

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Google Jul 20, 2021

The service rep Joshua/Nissan gave me exceptional service. They immediately found and resolved my issue at a reasonable price. I feel comfortable recommending people to this Stone Mtn Nissan dealership

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Google Jul 20, 2021

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DealerRater Jul 20, 2021

We initially set up an appointment for oil and filter replacement. We met with Heath the next day and explained a few other issues with our 2012 Murano. He stated there was also a RECALL for our brake system that would be fixed at no charge, The car was left for this service and Heath phoned later with a break-down of additional service issues. I agreed with him and was a provided a cost for each of these. He was very thorough and detailed in his explanation. The car was left overnight, and the work was completed. Our Murano runs much ...

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Google Jul 19, 2021

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DealerRater Jul 19, 2021

Always a pleasant visit and Heath Wages is always so professional and helpful. Would recommend this location to all my family and friends. Good experience

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DealerRater Jul 18, 2021

Josh was great quick service caring Fast helpful nice right on target Got me in quick and was very Caring thank you for your help

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DealerRater Jul 18, 2021

John was very helpful when I came in to receive service on my car. He provided me with information about the services I needed. I was satisfied with my service upon leaving.

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DealerRater Jul 17, 2021

Heath was great. Detailing what my car needed aside from just the oil change I came in for. He explained the a/c tune up and the fuel induction treatment could do for my vehicle. Heath is always very kind and attentive. Great service!!!!

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DealerRater Jul 17, 2021

Stone Mountain Nissan is the best. Great people, quality work, and superior customer service. KG was great. I will be back again to visit. Thanks.

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Google Jul 16, 2021

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Google Jul 15, 2021

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Google Jul 15, 2021

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DealerRater Jul 15, 2021

The service was fast and courteous I was seen immediately with same day service. I needed my battery checked. The whole thing was less 45 minutes

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Facebook Jul 14, 2021

Nice people and excellent service

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DealerRater Jul 14, 2021

Very courteous. Checked all that I needed checked out on my vehicle. Did not feel pressured to have work done that I did not need right away.

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Google Jul 14, 2021

Michael greeted me when I drove up.. I explained my desire to own an SUV to him. He replied, “” I got you.” Michael and the staff made me the happiest person that day. A dream come true! Everyone’s mannerisms and customer service skills are above and beyond. I appreciate the time and making it happen. Top notch dealership!!!!

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Facebook Jul 13, 2021

very professional environment with people who get the job done in a timely manner

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Google Jul 13, 2021

Service department and sales are both phenomenal! Very helpful and courteous. My go-to dealership.

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Google Jul 13, 2021

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Google Jul 13, 2021

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Google Jul 13, 2021

The service was outstanding, I recommend this dealership to anyone that is need of a car.

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Google Jul 12, 2021

I purchased four Nissan vehicles from the Stone Mountain Nissan dealership, and dealt with Patrick on all four. I have never been to another Nissan dealer to service my vehicles either because I consider guys like KG, Ricardo, and Patrick family, and it feels good to visit with family from time to time because the experience have always been pleasant, and their customer service is top notch.

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Google Jul 12, 2021

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Facebook Jul 12, 2021

I went in without an appointment they were very respectful understanding and I didn't have a long wait.

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DealerRater Jul 12, 2021

Always great service. Josh K. always makes sure my vehicles get the correct services my car needs. I will always be a loyal customer to Nissan.

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Facebook Jul 11, 2021

service is great. My vehicle was ready when promised.

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DealerRater Jul 11, 2021

Freddie Knox was a great help, he was patient and hard working! Buying a car is seldom a pleasant experience but Freddie made it great!

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DealerRater Jul 11, 2021

I was very appreciative that the advisor gave me a same day appointment. She was very nice and straight to getting the job done. I like that. She also checked on us and let us know that they were waiting on part. I had no problem waiting because of work ethics.

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DealerRater Jul 10, 2021

The people are always so easy to deal with and friendly always answer questions and address any concerns never pressure you into different works but will tell you if the service is really needed

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Google Jul 10, 2021

Great customer service and maintenance work done on my vehicle

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DealerRater Jul 9, 2021

Great customer service. Low wait time and the technicians checked out my issue a no cost, since no problem was found. I will definitely return to Stone Mountain Nissan for service

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DealerRater Jul 9, 2021

The staff was awesome and made sure that a deal was made for my budget what I asked for and I would like to give a special shout out to Patrick and the big boss man who made the decision to complete the deal to happen thanks.

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Google Jul 9, 2021

Yesterday, I was lead by the spirit to go to Stone Mountain Nissan after I gave a chance to a young lady at another dealership the day before and she dropped the ball on me. Never got back to me. Etc. She's the daughter of a friend so I felt I needed to give the chance. Long story short, I took a Uber to Stn Mtn Nissan on faith and was introduced to the best of the best, Mr. Patrick Facey (I can't tell you how many plaques and awards he had on his wall and desk). Not ...

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Google Jul 8, 2021

I trust these mechanics. I have gone to other Nissan dealers in the area and they were crooks. The ones at Stone Mountain Nissan know what they are doing and have been trustworthy. Unfortunately, they no longer match coupons😭

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Google Jul 8, 2021

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DealerRater Jul 7, 2021

Amazing service and very efficient. Very professional! I highly recommend. Although the wait times are long, you’re always kept abreast of what’s going on with your vehicle.

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Facebook Jul 6, 2021

They are fast and efficient.

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Facebook Jul 6, 2021

The associate Heath was super nice and helpful he made my visit really easy.....

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DealerRater Jul 5, 2021

Everything was fine. Service was done quickly and friendly staff.

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DealerRater Jul 4, 2021

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Google Jul 4, 2021

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DealerRater Jul 3, 2021

Quick process. Knowledgeable. Friendly. Greeted right upon arrival and was immediately took into the building to my salesperson, Ricardo. Had the list of cars I was looking at ready and all the information needed.

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Google Jul 2, 2021

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Google Jul 2, 2021

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DealerRater Jul 1, 2021

The service was great. The dealer was able to put me into a mini SUV which was what I was looking for in a car.

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DealerRater Jul 1, 2021

Great thanks for the help will be back soon soon

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DealerRater Jul 1, 2021

Arthur was courteous and helpful. The diagnostic fee is expensive. I received prompt service upon arriving and the vehicle was ready within a reasonable amount of time.

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Google Jun 30, 2021

The service was 100%. I will be back in the future.

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DealerRater Jun 30, 2021

The dealer was not able to put me in a new car but other than that, he was great.

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DealerRater Jun 30, 2021

I came in needing a battery Josh took care of it no Problem. I spent very minimal time waiting, and was updated on my cars Health. This dealership has worked with me to keep my car running, and I'm beyond appreciative.

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Google Jun 30, 2021

Amazing service department! I believe the guy who helped me was Bob (not sure) he wasn’t my advisor but was way better. He was there every time I had a question and helped me threw the process completely! I was concerned about how long my car would need to be there (ac compressor replacement) he assured me by the time I got off work it would be done and sure enough it was. The shuttle picked me up from work right on time and the driver was awesome as well with great conversation. Im hopeful I will not need ...

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Google Jun 30, 2021

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Google Jun 29, 2021

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Google Jun 29, 2021

Service Manager KG was attentive and professional. Communication was prompt and courteous. We prefer taking our Nissan Titan to Stone Mountain rather than our local dealer because Stone Mountain resolved our warranty covered issues quickly.

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Facebook Jun 29, 2021

the diy style of tv programming . Very Informative while waiting., made time go by fast

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Google Jun 28, 2021

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Google Jun 28, 2021

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Facebook Jun 27, 2021

Josh Kern in service department is AMAZING! I had an issue with my car and he called me early in the morning before he got into the office to update me on my car. I was so upset about what happened to my car and he did his best to help me, kept me calm, and updated throughout the entire process! I will keep Josh as my go to service manager! It's always good to have a service manager in your circle and if you don't have one, add Josh! He keeps it honest at all times!

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DealerRater Jun 27, 2021

They make it happen when it comes to pricing and what you desire to pay

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Google Jun 27, 2021

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DealerRater Jun 27, 2021

They were all friendly and helpful and explained everything so I could understand

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DealerRater Jun 26, 2021

First off, Jerry made my morning. He was Courteous, thoughtful, energetic, knowledgeable. Arthur was great too! Thanks guys!

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DealerRater Jun 26, 2021

I was in and out got oil change and tire rotation.

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DealerRater Jun 25, 2021

My experience was great. I decided to wait for my car and had a comfortable desk to work at in the meantime. The service was quick and I had a coupon that cut the cost in half. I worked with Joshua Kern and he was delightful. He made the experience enjoyable and even showed me a cool feature on my car that I didn’t know about.

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DealerRater Jun 25, 2021

Great customer service, prompt service, always helpful, waiting time not long at all

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DealerRater Jun 25, 2021

Great customer service in all areas. Heath is the best and takes care of all our vehicles.

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DealerRater Jun 25, 2021

Always a pleasure to visit this location. Entire staff is pleasant and helpful. Never had any problems at all with service.

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Google Jun 25, 2021

I was extremely happy with my service appointment. My advisor Josh was great, he explained the services performed on my car. He also gave me hope in trusting another dealership after my previously bad experiences. If you are looking for a honest, fair dealership, give Stone Mountain Nissan a try. You will not be disappointed.

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Google Jun 25, 2021

Good job well done thanks

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Facebook Jun 24, 2021

My Daughter transmission was done by Stone Mountain Nissan and the manger name is josh well done.

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DealerRater Jun 23, 2021

I appreciate the friendly service department and trust the my service rep, Josh, will take care of me.

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DealerRater Jun 23, 2021

Customer service is a priority from the top down. Everyone listens to the client’s needs and wants. Follow through is excellent in Sales and Service.

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Google Jun 23, 2021

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DealerRater Jun 23, 2021

I appreciate the friendly service department and trust the advise from Arthur Ramirez, my service representative. This is the only place I bring my Nissan for Service.

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