Customer Testimonials
Great service. All employees took care of my needs when in the process of buying my car
My experience there was great! Patrick greeted me when I arrive for an oil change. He took his time to explain the agenda and promptly started the paperwork. He kept me up to date throughout the service. Thank you Patrick!
Heather Harrell is phenomenal she took care of me as soon as I got there I didn’t even make an appointment she was courteous and friendly will be back definitely.
After taking a long time to my request for oil change, the oil change was done in a short time. Ordered tires also
Wait was shorter than I expected Said service was excellent. BigUps, give thanks
muy buena experiencia muy buen servicio
The service department is very competent and easy to deal with. I plan on dealing with their service department more often
Everyone was very friendly and listened to my issues with my car. They kept me informed throughout the process.
Fast and consistent
HEATHER WAS AMAZING, VERY FRIENDLY. WILL MAKE SURE TO ASKE FOR HER NEXT TIME I GO BACK
customer service attention to details on our cars. Went out of their way to insure we were satisfied with our purchase Called the next day if everything was ok. Could not task for better service Thank You for making our purchase experience a pleasure Mike & Mike
Wonderful experience
Everyone is very friendly, knowledgeable and helpful. Very patient and will take the time to answer any questions.
Great experience. Got an oil change in less that 45 minutes. By far the fastest service ever!
Staff is pleasant and easy to work with. Comfortable waiting area. Good hot coffee. Thanks.
W
I didn't have an appointment and they diagnosed, repaired % replaced everything with a SMILE! Thank you! Excellent job!
Service completed in great time
Continued very good customer service! I have a 15-year relationship w/them for myself and household! Go Patrick!
Staff is always friendly and gives an accurate evaluation of the situation The fact that you always want a review can become annoying
Very attentive to the customers. The service team members are award winning.
The dealership gave me the best of service.courteous, professional, prompt and treated me with respect,I will continue to be a customer
Everyone was polite and helpful. Very good conversation. No I've said all I want to
Awesome!! Ok made appointment on Monday. Got it for Tuesday morning wasn't told that dealership was being remodeled.But things worked out fine!
Mr. KG is great as usual!!
I purchased my daughter’s car at another dealership other than Stone Mountain Nissan. But because of KG’s excellent customer service, I opted to bring it back Stone Mountain Nissan for service. Excellent customer service.
Always a great experience. KG is the best.. thank you
Great customer service. Expectations were set from the beginning and everything was explained in detail.
I was in and out with a brand new tire
Quick, courteous, transparent, and problem solving. Mr. KG is the heart of the service department.
Really love this place. From when you walk in until the end of your visit everyone is so friendly. Everyone is down to earth, and so pleasant and make your time there. a pleasant stay.
I brought my car to Stone Mountain Nissan for a service. The customer service I received from DJ in service was absolutely outstanding. He was very clear and concise with the work that needed to be done, he also communicated very well, and kept me updated with what was happening with the car. I will definitely be visiting Stone Mountain Nissan again for any service needs, as well as to upgrade to my next vehicle. Thank you, Stone Mountain Nissan!
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Your people go out of there way to answer all questions and give good answers. The buying experience could not have been better. My next car will be at your dealership. ..if you keep your current staff. ad long as you keep your current staff.
Stone Mountain Nissan is the best place to get your Nissan service because they hire service managers who operate with integrity.
They took really good care of me. They were very courteous and helpful.
Everything went smoothly, the team at Stone Mountain was very professional and efficient.
Everyone showed respect and courtesy. Was satisfied with the service given.
Excellent service
Mr. Patrick at Service was very professional, proficient and people person. Everything was done in a timely fashion.
Patrick was great help whole experience was great I will definitely buy my next car from stone mountain Nissan definitely
Quick and friendly. I would like to be talked more about my vehicle after inspection is done. I would also like to see a report on recommended immediate care/maintenance that can wait. It would be nice to have the information seen on each inspection on paper. For example, brake rotor size. The more information the better prepared I can be for extra maintenance that may be needed for each appointment.
The service Tec was super nice and very professional. I will be back to get more service, thank you.
Great service as always!
I received Excellent service from my service Tex Heather. She proved a prompt and friendly service
I was there from 11am-6:30pm and although the process was extremely long! I was very pleased with these three gentlemen: Patrick, Kirk and Steve were amazing! They were very helpful and I’m happy with my purchase! I definitely will recommend this location! They have a great team and I’m blessed that they were able to work with me! Thank you fellas!
Professional and friendly Professional, friendly no waiting good customer service Professional, friendly knowledgeable no waiting in line very good customer service
I love that they don't overcharge and do great work. Very fortunate to have them.
Service was exceptional. I asked alot of questions but my salesperson Ian B. was patient and helpful.
Great customer service !
Convenient location and the sales staff was pleasant to work with.
Not pushy. Accommodated all questions. Worked at a pace that I was comfortable. Easy to work with the supporting team.
DJ in the service department helped me tremendously he kept me informed about my vehicle every step of the way even gave me payment options to pay for my vehicle. Also Heather was a very big help she was real nice she seen that I had a recall on the part it made me appointment to get it fixed they are so awesome and I thank them!!
Took care of a minor recall concerning the key fob, and corrected a persistent squeak in the steering. It went fairly quickly and I was in and out by lunch time.
Everything from when I got there to leaving was wonderful. It was my first time servicing my new car, and I certainly will be back. Heather walked me through everything and I had recently lost my mom. She was very kind and thoughtful.
Stone Mountain Nissan is by far the best dealership for servicing our Nissans. They are very prompt, efficient, friendly, clean and thorough dealership. We will not go to any other dealer for our servicing needs. Ask for Dennis, he will take good care of you!!!
Great service
Excellent service and KG and Jerry are great 👍🏼
I love this dealership. Brad (Carroll Braddy) has always taken great care of me for three of my car purchases and delivered exactly what I needed each time. Jinetta Brown is a sweetheart and made sure I was comfortable and even gave me lunch when I'd been there for a few hours. I would recommend this dealership to everyone.
I have purchased three Altima's from Stone Mountain and have enjoyed them all. When I saw the Altima for the first time, I thought it was a BMW. I fell in love also with the trunk space. I will recommend Nissan to my family and friend. Kenneth (KG) has been my service advisor since he has been with Nissan, I have been blessed with his professionalism and keeping me up to date with my maintenance.
I had a great experience. My service was completed quickly and efficiently. The staff was really friendly as well!
KG Ellsworth is always ready to listen to your needs and addressing them accordingly. Very effective!
Minor recall was taken care of quickly and the squeaky steering was corrected, so I was home by lunch time.
that they look out for your best interest put ou their best for you to be comfortable loving and caring putting customers first
Customer service was awesome and i had quick service and resolution to issue was fixed
KG and the service staff provided excellent service
Stone Mountain Nissan has a fantastic team. The minute I arrived, everyone was very helpful to this 82 year old woman. I know I can trust Stone Mountain Nissan to take care of my car because they are honest people. Thank you again for the service and the friendly faces.
It was simple easy stressful. I really appreciate Patrick's honesty it made for a great experience
The service was professional and hassle free.
Johnathan was great. He always provides me with good customer service😊
Great service. Great people. Was in and out with no issues. Thank you for the experience
Excellent service. Always a pleasure taking my Armada in for service. Timely and thorough. I wouldn’t trust anyone else with my car as it is a major investment and deserves top notch care.
The Stone Mountain Nissan Dealership is one the best service center we have visited. The people are very polite, friendly, and helpful. I recommend this service center to anyone who needs car service.
The service was amazing. It always is ever time I bring my mother's car up there
The service manager and team make my visit very pleasant each time, I prefer this location because of the experience I have each time
The dealership was very courteous and repairs were timely. The dealership was friendly Thank you.
My experience was good my guest ions were answered the manager Ms Janet’s Brown was awesome very helpful
professional update on progress explanations of what is done
Mr. Ellsworth was professional and knowledgeable. He advised me on options for my service and kept me informed on the progress of my vehicle. My vehicle was ready for pickup the following day. Process was smooth. This is where I will continue to take my vehicle. Thank you Mr. Ellsworth.
Heather, provided great customer service with sincerity, i am looking forward for future services
I had a great experience at my most recent visit. The service was amazing and all my concerns were addressed.
Excellent service, good customer service.
It was pretty awesome how attentive they were and also very friendly as well. After the test drive it was a piece of cake the rest of the way. I was quite impressed with the staff there.
service is excellent. friendly staff. quick service
Did a great job