Customer Testimonials

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Google Sep 19, 2023

I have a third-party warranty on my Nissan juke 2014. Patrick The lead for the service department, answered all my questions and was willing to work with the warranty and the uncertainty of the problems I was having with my car which was a major oil leak and a rear axle/differential case on the transmission. Because my church was wanting me to try to find better pricing to get my car fixed I had visited two other shops before arriving at Nissan @ Stone Mountain with a car that still had been months weeks of not being used me in a ...

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Google Sep 19, 2023

Patrick was a great help with changing 4 tires and doing the 50,000 mile tune up works. The whole package deal was reasonably priced and so was the tire deal/ sale. I appreciate all the help Patrick.

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DealerRater Sep 18, 2023

It is convenient for us this dealer ship, due to the good service we bring all our 4 vehicles to this dealership

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Google Sep 18, 2023

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DealerRater Sep 17, 2023

Marquez did an amazing job assisting us. He listened to all of my concerns and found the perfect vehicle for me!

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DealerRater Sep 16, 2023

Heath is a excellent advisor and always looking out for me and all of my vehicles

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Google Sep 16, 2023

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Google Sep 14, 2023

Awesome!!!

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DealerRater Sep 14, 2023

The sales and finance department were very helpful and knowledgeable. The caring approach made the process very easy.

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DealerRater Sep 14, 2023

I wanted to give 0 stars at first due to the fact that when I went for an oil change, the technician did not tighten my oil drain plug all the way and my vehicle leaked oil. What made me give a 5 star rating/recommendation is their assistant service manager - Patrick. When I called him to notify him of what happened he took immediate action to correct the wrong doing. I truly appreciated this and because of Patrick I have trust again with Nissan Stone Mountain and I will continue to service my vehicle with them.

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Google Sep 14, 2023

Very pleased with service, was in and out quickly. Was having trouble with vehicle starting needed battery a little pricey but I needed one because I didn't wanted to be stranded.

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Facebook Sep 12, 2023

My sad story has changed for good since I met Dr Osass who was able to restore my broken relationship after 12 months of loneliness and depression,now am very happy to make good testimony about this great powerful love caster that helped my love life to be in existence once again.I’m so much grateful to Dr Osass If you have any kind of relationship/marriage related issues or solutions over internal family conflicts just contact him on WhatsApp +2347069231603 Facebook page. https://www.facebook.com/Dr-Osass-spell-home-104573152245049/

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Google Sep 12, 2023

Very good service, didn't have to wait long

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Google Sep 11, 2023

I was so grateful that DJ was able to assist me with fixing my car in the same day! That speaks volume in my book he even kept me update on the progress of getting my car fixed. I really do appreciate all the effort to making me feel like I am number 1!

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Google Sep 9, 2023

I had a wonderful experience at Stone Mountain Nissan. My salesperson Ian was wonderful. I'm an amputee and he made my purchasing experience very easy. I was also pleased with the sales manger Ricardo. Keep up the great work.

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DealerRater Sep 7, 2023

Fast, informative, helpful, and friendly! They have amazing customer service, and I will definitely be back!

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Google Sep 7, 2023

I had a great experience working with Nissan in Stone Mountain! I was looking for a specific vehicle, in a specific color and our sales person Daron helped me find my exact car! The process was smooth & Daron made sure that I understood what the bottom line purchase price was. I will definitely be recommending this establishment to all my friends & family. Thank you all again!

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DealerRater Sep 7, 2023

The Personal and staff and service was outstanding. Thanks for your service. Everyone Was Professional.

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Google Sep 5, 2023

Professional, polite and patience.

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Google Sep 5, 2023

Great experience! Heath was amazing!

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DealerRater Sep 5, 2023

The services is always informative and knowledgeable with latest technology to keep your car to running efficiently .

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Google Sep 5, 2023

Great dealership… Everyone was very helpful. Ian was great and was able to get me in 2020 Rouge. Thank you all again.

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Google Sep 5, 2023

I had a pleasant experience on last Wednesday. The sales associates were extremely nice, and the shuttle service was provided and took me to my home and picked me back up when my vehicle was ready.

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Google Sep 4, 2023

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DealerRater Sep 3, 2023

Heath always provides me the detailed information needed to repair my car! Love STM Nissan!

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Google Sep 3, 2023

Quick maintenance service, Tim was very courteous.

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Google Sep 2, 2023

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Google Aug 31, 2023

Always a Great experience. Good job to everyone

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DealerRater Aug 31, 2023

Great attention , fair prices ; I’m always satisfied with their service , they always want to make sure did their best

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Google Aug 30, 2023

Great car buying experience, I would highly recommend working with Patrick.

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DealerRater Aug 30, 2023

This Nissan Dealership is quite Awesome - Because I am always on the go- and they know it They don't keep me waiting. My Service Advisor, Patrick is very professional and patience - for I know I am a handful. Nevertheless they are always respectful and make sure my vehicle is taken care of. I never have to wait long to get my car serviced! Thanks Nissan And Most definitely Thank you Patrick for always taking care of My car

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DealerRater Aug 30, 2023

The service department has done a wonderful job of taking care of the 9 Nissans I have owned since 99. Never a trouble.

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DealerRater Aug 30, 2023

While under construction, the service team was still able to provide excellent service and value.

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DealerRater Aug 30, 2023

I absolutely LOVE Heath Wages he was the best, I was so frustrated with the Warranty company and going through so much and Heath made the process so smooth, He communicated with me the entire time kept me up to date with progress or issues and I never had to wait for a response when I had a question or two. It's hard to get great service these days and Heath was PHENOMENAL! Thank you for Great service! LaToyka

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DealerRater Aug 29, 2023

Thanks DJ for doing such an awesome job getting me in and out. Larry Beasley

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Google Aug 29, 2023

Before I even bought the car I mentioned how the bumper is messed up and they said they would fix it came back to pick the car up and the bumper looked fine but now it looks likes the pictures that are attached. Every time I call up there they end up hanging up on me. The only person that has been helping is TJ. Greg sold me the car and has since disappeared. No one has reached out to try to resolve the issue. I’m paying full price for a messed up car. I will never buy another ...

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Google Aug 29, 2023

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Google Aug 29, 2023

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Google Aug 29, 2023

Patrick and the Stone Mtn service team made my 5 hour experience worth the wait! We found solutions to problems my vehicle had been experiencing where other locations failed to do. It's a 45 minute drive, but great service makes it worth it. Thanks!

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Google Aug 29, 2023

Service Advisors were nice and knowledgeable. I took a ride with mechanic and of course my car didn’t make the loud sounds I had heard prompting me to bring it in for service. Nevertheless, the diagnostic revealed it needed some work. When they come back with suggested repairs needed ask about the programs they have that can help pay for high repair rates. Overall, I’d go back for more service.

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Google Aug 28, 2023

Great service!!

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DealerRater Aug 28, 2023

A very inviting environment lovely people. Very attentive on first encounters. The wait line is low to get your service started. Very through deal outline of thing to look for as well as what needs repairs

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DealerRater Aug 27, 2023

Bob White Taylor and DJ with Dennis is a perfect team to bring my Titan home..They are fantastic!

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DealerRater Aug 26, 2023

My exparience @ Stone Mountain Nissan is always upstanding! They don't recommend unnessary services or repair.

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Google Aug 26, 2023

I received great customer service. Tony Hooten explained thoroughly all the maintenance I had to do on my car.

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Google Aug 25, 2023

Great customer service. I was dropping my car off for overnight to be serviced the next day (last cars @ 5 pm). To my surprise they took care of my car oil charge and tire rotation the same day. I wasn’t expecting this at all. Thank you all for your dedication and generosity. I really appreciate all the hard working employees at Stone Mountain Nissan.

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Google Aug 25, 2023

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DealerRater Aug 25, 2023

Convenient and friendly people. I like the texts remarks and response. Even though my bill was a little bit more than expected the care was great.

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Google Aug 25, 2023

My vehicle was was well taken care of during my car’s time at the Dealership. Great job by DJ.

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Google Aug 25, 2023

Great service!! State of the art location !!!!

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Google Aug 25, 2023

Heather and Tony in the service department were awesome! Very friendly helpful and got me in and out, Which I needed after my stressful day!! I will definitely be back again

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DealerRater Aug 24, 2023

Hold onto your hats because our escapade with Stone Mountain Nissan and the 2023 Nissan Rogue was like a roller coaster of awesomeness! From the moment we waltzed into the showroom, they treated us like car royalty – maybe they mistook us for undercover car connoisseurs? Picture this: the 2023 Nissan Rogue, a.k.a. the "Swagger Wagon," with its sleek design and fancier-than-a-fancy-restaurant interior. We practically needed a moment of silence to take it all in before they handed us the keys. Clearly, Nissan's designers were like, "Let's make driving feel like you're on a cloud, ...

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Google Aug 24, 2023

Stone Mountain Nissan is a great place to buy a vehicle. Staff very personable and their inventory is outstanding. See Abdul Sesay, a terrific Sales Consultant and A J Khanfer an outstanding General Sales Manager.

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Google Aug 22, 2023

Friendly, fast and efficient

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Google Aug 22, 2023

Always kept me updated on my car great service 10/10

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Google Aug 22, 2023

Great service and very friendly staff everytime I go back

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Google Aug 22, 2023

Nissan service center did a great job on maintaining my vehicle.The customer service that I received was amazing. I felt like family which is important to me.

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DealerRater Aug 19, 2023

Stone Mountain Nissan is truly the best Nissian Dealership in the state of Georgia ! I have confidence in knowing my Nissan Altima will definitely be given the best care & service by knowledgeable & professional technicians. I've tried Conyers Nissan & was EXTREMELY disappointed. My sister told me about her experiences with the professionals at Stone Mountain Nissan. I decided to take her advice. I was truly amazed with their awesome, extraordinary customer care & their car maintenance team! I definitely recommend Stone Mountain Nissan to receive phenomenal customer care & all your Nissan's car needs! You've ...

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Google Aug 16, 2023

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DealerRater Aug 15, 2023

Great Customer Service, very clean and trustworthy. The staff is very friendly I’m satisfied

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DealerRater Aug 15, 2023

Amables, Buena a tensión, les falta mejorar un poco en la rapides de lo mecánico

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DealerRater Aug 14, 2023

Heath was a pleasure to work with. He was very personable, they provided good service , it didn't take a long time and it seems to have been at a fair price. I would definitely return

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DealerRater Aug 14, 2023

Iam very please with Nissan. Everyone was very kind they call me and also send me an email to check up on my purchase and to see if I had any issues or any questions.

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DealerRater Aug 13, 2023

Tony was awesome DJ was awesome and My drivers were awesome..All work was completed satisfactorily!

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Google Aug 12, 2023

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Google Aug 12, 2023

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DealerRater Aug 10, 2023

Quick service and explanation of services was great. Whether I needed it or not, the explanation convinced me that I did!

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Google Aug 10, 2023

Assistant Service manager DJ is very helpful and knowledgeable. Will definitely use their service department again!

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Google Aug 10, 2023

Everything went just fine thanks

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Google Aug 10, 2023

They did what needed to be done the first time and did it quickly!! Very pleased

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DealerRater Aug 10, 2023

Took too long. Did not bring my car around. This always happens every time. Disappointing

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Google Aug 9, 2023

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Google Aug 9, 2023

Super great customer service

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Google Aug 9, 2023

Cordial, great personality, and a true willingness to help and offer great feedback.

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DealerRater Aug 8, 2023

I found him to be professional, attentive to my needs and budget, great product knowledge, and friendly!

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Google Aug 8, 2023

Outstanding!

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Google Aug 8, 2023

Heather was amazing! Best service advisor there is. Very friendly, communicative, and knowledgeable.

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DealerRater Aug 7, 2023

Heath Wages and the service department at Stone Mountain Nissan consistently provide excellent service for our 2013 Nissan Altima.

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DealerRater Aug 7, 2023

A bit difficult to navigate during construction but personnel are helpful. DJ is friendly and pleasant. Still, 4 plus hrs for oil cut?!

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DealerRater Aug 6, 2023

Great service! I take my Maxima there for all service to keep it in top shape.

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DealerRater Aug 6, 2023

The associates are very knowledgeable and friendly. When dealing with the customer they have the customers best interest in mind

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DealerRater Aug 5, 2023

It was fast, friendly, nice, and easy. I always like to bring my car in dealer for better service.

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DealerRater Aug 4, 2023

Everything was wonderful !! I get great service every time I bring my truck to this dealer .

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Google Aug 4, 2023

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Google Aug 4, 2023

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Google Aug 4, 2023

Amazing dealership experience. The service was fast and accurate. Also, I love that I was treated with respect and everything was explained well without the pressure that usually accompanies car salespeople.

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Google Aug 4, 2023

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DealerRater Aug 3, 2023

Customer service was excellent. My representative was one of the kindess and patient person working in Nissan in stone mountain Georgia.

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Google Aug 1, 2023

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DealerRater Aug 1, 2023

Friendly place. Great service with great price. The advisor is very professional and patient. Very recommended!

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Google Aug 1, 2023

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Google Jul 31, 2023

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Google Jul 31, 2023

Excellent service. Heath is excellent to work with. I trust him to provide the service .

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DealerRater Jul 30, 2023

Great service as always! I've been taking my care there for service for over 15 years, and it's always been a good experience. Thank You!!!

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DealerRater Jul 29, 2023

Got in an out on time as I was told the time it may tick of my sev

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Google Jul 29, 2023

I’ve been going to this Nissan for a few years now. Hands down they are all so personable! You’ll get a good laugh, know what’s going on with your vehicle, and above all leave feeling confident that your vehicle was serviced well the first time! DJ is my service advisor and he has been nothing short but amazing! Always delivers reliable, customer service, and understands the needs of my car each and every time. Looking forward to my next visit! Highly recommend.

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DealerRater Jul 29, 2023

Friendly service advisors. Wait time for an oil change is rather lenghtly though. Process for scheduling service applintment online was super easy!

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Google Jul 27, 2023

I had a great experience at Stone Mountain Nissan when I took my car to check the engine light. I spoke with DJ which he is very courteous, nice and professional. He really understood my needs relating to the car repairs. I would recommend this place and ask for DJ. Thank you!

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Google Jul 27, 2023

It is a great experience receiving excellent services from Stone Mountain Nissan. In and out. I dropped my Titan off on Monday and drove my truck off the lot on Wednesday. Now that is what I call "The Flash" services. I will continue to use Stone Mountain Nissan in the future. WRGJR.

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DealerRater Jul 27, 2023

Patrick did a nice job with me and I feel confident about the quality. All in all professional and friendly.

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