Customer Testimonials
Heath Wages helped me to get my car fixed and at a reasonable price!!
The main reason for recommending Stone Mountain Nissan is my sales person Patrick and my service rep Heath. Great customer service on every visit.
Service was excellent as usual courtious friendly and accurate I always recommended this Nissan dealership to all my friends who had an Nissan
I’m trying to get another thing done to my car and I already spent Thru my insurance 5500$ I would hope they can just get done what need to be done to get my car right before I pick it up. My air is now not working plus a brake switch need to be changed..
I like to go there because of the kind of customer service I received by Mr. Health.
Ok these surveys are to much of an inconvenience to the customers Nothing else to say
I would recommend others to this dealership for services and warranty issues.!The serviceman was polite and very prompt.
The service to my vehicle was great. And the employees were very courteous and helpful. I will definitely use Stone Mountain Nissan again. Thank you
Eric was my sale representative and he was super helpful and nice with helping me choose the vehicle for me.
The staff is always friendly and polite. When I visit the bathroom is clean and neat. Heath my contact person is always very friendly and tell me what is going on with my car.
Heath was great and handled all our service needs. Amazing
Great service and friendly staff
Prompt, honest and efficient service always
Great service
Pleasant , courteous personal , routine service was done on car . No complaints. Maybe small bottles of water in the waiting room would be helpful.
All in all the dealership is not bad. The customer service can be improved. Extremely long wait times. Follow up is not done
I am highly satisfied with my experience at Stone Mountain Nissan. Thank you Tyler for your amazing service.
This dealership was very responsive to my specific truck request. I was please with my experience.
Absolutely great service!!! Heath was very attentive & knowledgeable... service is always great there 🌟🌟🌟🌟🌟
Stone Mountain Nissan provides good customer service and strives to save you money while keeping your vehicle in good condition.
I received a great service for my car but it took twos hours to get oil change.
Kj away help me with all of my needs I ask for him all ways
Very organized quickservice.they answered my questions.told me I need to on my next visit.
very good service had a good experience buying my car
Great service! Great staff! I like this place so much that I bought a new truck a couple of months ago.
The service was good .Also I will bring my Nissan titan back for service. Keep up the good work .
I always appreciate Stone Mountain Nissan service they do good job, last visite at the service, the didn’t do good job that’s why i gave 4stars
Very Good Customer Service Experienced salesmen and Flexible Negotiation
The whole service process was will run, efficient, and thorough. This was my first visit, and I was very pleased with the staff there, the work done, and the time it was done in.
The associate helping me was very kind and apologetic when the work to my car took longer than expected. They lowered the cost of my oil change due to this
I haven't been mislead not once in dealing with them. They are thorough and keep you informed on any problem they come across before they start working on your car and they leave it up to you to make the decision if it's something to be concerned about at the time. I feel that the labor is steep knowing that the technician aren't manually removing the parts but it is what it is. I will take it back for more repairs.
I am so humbled by Johnathan & Bob (svc mgr); they are above AWESOME - like family to me. They listen, empathize & find a solution that benefits me. They make me feel like my son & big brother is taking care of me. I love these guys!
This location is close to my home. I always get good, honest service here. Professional service with a smile.
Service Dept serviced my Nissan, 350z. Flusher power steering, cleaned the throttle body in a timely manner.
Fast, efficient, friendly and timely service. Check in and check outs were quick. Price discounts offered. Overall a pleasant experience
They should have given me an update about other things too like tires, when they need to be changed etc.
Clean, comfortable, everyone was very polite, service was timely, KG was very knowledgeable, I missed seeing my salesman Patrick so I will need to return soon..
Hassan was great in answering all my questions and getting me out as soon as possible. Loved his attitude and smile!
The staff is always helpful, thorough, and efficient. I highly recommend!
upon entering the facility the staff was very nice and accommodating
They Were Very Professional When I Asked About A Express Oil Change I'm Satisfied
Did my recalls and checked everything that was wrong with my car. Pleasant and welcoming staff
They are always helpful and people are very pleasant.
If you ask for anyone, ask for Ian Brundidge!!! He was amazing, patient, and found exactly what I was looking for after so many dealerships. 🙂
The staff was professional, friendly, knowledgeable and very helpful and I was given courtesy inspection.
I love this location! KG in the service department always takes good care of my vehicle. The customer service at this location is excellent. I have zero complaints.
The worker was doing on time and every one was very nice and very friendly and very professional and I was very happy
Courtesy driver is very friendly.
I often don’t have to spend al lot of time for great service here
Overall atmosphere very good, friendly, Professional and short wait time. Will definitely use Nissan in the Future.
Fast and frequently service. The inside is very clean and welcoming. It is busy but the service efficient.
The salesperson Desmond was obviously new and had to keep going back and forth to his manager to answer my questions didn’t seem very knowledgeable to most of anything. Not the best customer service skill. Jeremy and Steve were most helpful and attentive as well as knowledgeable to the process. I do like that I was given a loaner while my vehicle was in transit. Haven’t collected it yet so this review will be updated accordingly.
Jonathan was extremely helpful and professional. Nicest service person I’ve dealt with so far.
Excellent Customer Service!! Talk you through the steps that you are having repaired on your vehicle!! All question you have about your vehicle are answered Accordingly! The only issue! Is that the wait is long! So bring a exciting book to read crossword puzzle crochet or laptop etc.
This dealership was fast and efficient they took care of all my services that I asked for
Friendly staff and good service
I love this place for service. The staff are so nice. Jerry looks out for me every time I visit, even if I didn't make an appointment.
The staff that I met are very pleasant. First , Heather who called re servicing my car.She was very pleasant and polite. She promised to send me some coupons and she did. The Attendant who took my car, he greeted me very well. Unfortunately I didn't get his name. Next was Johnathan, very pleasant cheerful,respectful and still businesslike. The facility is clean and airy.
Best place ever to get your Nissan checked!
Amazing customer service. I was treated very well and was updated each step of the way.
Staff was very kind and helpful. Dj was the mechanic helping me and he was resourceful.
Reliable and trustworthy service. The service managers all truly build a relationship with their customers.
This car dealership never ceases to amaze me. Every time I go, I can’t lie I think to myself “They are not going to be able to out do the last time I was here”. To my surprise, they exceed my expectations every time. I don’t have a lot of time, I’m always running to ensure I’m not late for something. And they get me ready right on time always!! Not to mention, I always go in on a Saturday morning. Special shot out to my service reps: Jonathan Adams and Dakyre Jones. Not to mention ...
Service was done well and promptly but I was kept waiting and uninformed when arrangements were made for a recall service for my car.
For a very busy day at Stone Mountain Nissan, the service was excellent, and I was pleased to find that my car was so clean when it was returned to me.
Great service Service advisor was very helpful Will definitely recommend this place to everyone I know
Nissan Stone Mountain is Polite, courteous, efficient and welcoming.Heath Wages is professional and friendly.
On a very busy day at SM Nissan, the service was excellent.
Excellent service and the team members are very polite and professional. I was greeted with a smile and I soon felt this friendly nature of the service center. When my vehicle was they promptly came and got me. Great service and professionalism.
Awesome service at all times!
DJ, Service Manager, identified what the issue was for my car that had been stolen, when the collision repair shop was unable to from their assessment. Thank you for the professional and skills.
Fast, cordial & not pushy!!! Also the price is reasonable & very competitive! Thank You for your service!
I love coming to Stone Mountain Nissan. The service department is top notch. I was first introduced to Heath when I had a terrible experience at Mike Rezi Nissan. Heath was awesome and I always go to him for all my service needs. The last time I was there I met and dealt with Bob. He is the service manager. Super nice and was equally helpful. Got me in and out of there in a flash. Love these guys!
The check in with the customer service representative was very helpful
Great job by Jt who got my service done in an hr and kept me updated.He advised of a few items which need attention soon as well.
Everything was done to my satisfaction I have no complaints. mr. Wages keeps me well-informed about my car.
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