Customer Testimonials
JG IS A REAL ONE shout out to him good work from him thank you
Once again I had a great experience with Stone Mountain Nissan. My service advisor KG is awesome.
I waited an additional 25 minutes after receiving notification that the work was completed. I then went to the desk for information. My car was sitting outside. The customer service and check out was terrible and unprofessional. This is unacceptable!
The dealership is always nice and clean with fr is endly staff. The coffee and water add a nice touch. It would be very nice to bring back car washing and vacuuming.
They did a great job putting my lease together. I will not go to any other dealership!
The dealership is clean and presentable and the agents are very polite . My agent Roben Harris was exemplary and exceptional . He was patient , understanding , kind and and was instrumental in helping me to achieve my goal getting a new sub.
All the workers from service to sales are very accommodating. Especially since I know seniors may be a little more challenging in understanding?
Everyone was very nice and attentive. The facility itself was clean.The atmosphere was welcoming.
Stone Mountain Nissan stands behind their work. I had a complaint and they made the repair right away without overcharging me. Now I am all set.
Everything at this location was on point... customer service was great. No complaints will return
Great customer service, was greeted time I pulled up. Heather, made sure that I had everything out of car that I needed.
I had a great experience at the dealership. Price Moore was super helpful and nice!
Service Tech was very laid back but professional and apologized for the long wait. I can respect the honest communication.
Vernon said our Relationship with Nissan is Good,good! Please use this Email for Vernon Kendrick!! [email protected]
Carroll Braddy has always done his best for me and I appreciate his efforts working with me
All I can say is everything was great everything was fast and not a pain. Went to go trade in an older Rogue a 2022 be exact. And got a 2025. And it didn't take as long as I thought it would. Everybody was good excellent and nice
The customer service is excellent, and the environment is very welcoming and clean. Mr. KG is always kind and respectful when I come in for car service. Even though I made my purchase two years ago, Mr. Patrick from sales always checks in to see if I am satisfied.
Work done properly, nice facilities. Heath, the adviser, is simply the very best! Only wish is that it’d be cheaper!
Taking 3 hours for just oil and filter change , tyre rotation and wheel alignment. Those who came after me ,their cars are ready within 45 mins. I can see my car is ready and parked for pickup and no body call me . I go and ask whether my car is ready or not, then they say yes your car is ready. Too much costly. Next time will prefer private agency
I was impressed with the customer service. The staff was professional and attentive to our needs.
I appreciate the dealership for honoring their word! Great Job! Customer Service was good, and I will be back for every maintenance ordeal according to the schedule.
Mr. Brady and everyone else was so helpful and kind! They got me in a great vehicle when I didn’t think it would be possible! Thank you!
Excellent deal. Excellent vehicle. Awesome team.
Darius was patient and attentive to my wants and needs. He went the extra mile to ensure I was happy my purchase and all of my wants and needs were met.
Mr. Braddy and the others were so kind and got me in a ride. I didn’t think it was possible. Thank you so much!
Very welcoming, the inside was clean and the waiting area was very much accommodating. The staff are all exceptionally friendly.
Kay is who I see for my services and he does a great job. He is very knowledgeable and I appreciate your help
I came to get assistance with my light and the service team assisted me, thank you.
Other shops could not figure out the problem but stone mtn Nissan found the problem immediately. The car is s a 09 so the part was used, came up defective, and they replaced it immediately. Great customer service, and communication. Heath is awesome
This dealership is awesome. I've been dealing with these guys for over 6 years. And will continue to deal with them whether I'm getting something new or just servicing a car
Thank you for your service!
Technician was very professional and Quick I will continue to use Stone Mountain Nissan and I recommend you give them a try
Tevin was great! Facility was very nice. I will definitely be returning. That is all!! 😊
The customer service was great and the service technician was very knowledgeable. (Having a word minimum on a survey is ridiculous. This will not change how I feel about the dealership, but it is things like this that would make me want to give a bad score.)
Always a great experience at Nissan Stone Mountain. I bought my 2021 Rouge there and have always had it serviced there. Next time I buy, I will go back and buy from them. From sales to service. Top notch.
I had a great experience yesterday at Stone Mountain Nissan with Mr. Patrick Mr. Patrick I think you so much for my new 2025 Nissan Sentra
My Service Advisor, Kalium was very courteous and efficient. My car issues were resolved.
Professionalism at the highest level is shown here. Workers are very courteous and care about their clients well being.
Customer service A-1 My service agent Kenneth Ellsworth. always professional and helpful Clean and comfortable dealership I scheduled my repair service all was completed in a timely manner I have been a customer 5 plus years
Had a great experience with everyone was kind and friendly and helpful wanted an suv Nissan kick
This is the best experience I’ve ever had getting a car. Daron Owens was kind, professional, and efficient. I was in and out quickly, and in a better car than the one I was originally looking for, and at a lower price too! Every member of the staff I interacted with were wonderful, and I’d highly recommend this dealership
I have been using Stone Mountain Nissan service for a while. Heath has always treated me fairly and professionally. Barry, the mechanic, has always done a great job I never worry about my car when Barry has serviced it.
KG is always awesome and he’s the only person that I work with when going to get my car serviced
My salesman (Reuben ) was excellent and worked tiredlessly me approved for a brand new car!
They kept their word and did a great job on the maintenance which was my oil change and tire rotation.
It was an amazing experience for me. The representative was very professional , knowledgeable and courteous! I was able to ride home with my wow Mercedes!
Thank you tall Mike Eneh I love my new Sentra 😄
Love working with Mr. Price Moore. He is Very knowledgeable and helpful. Thank you so much.
Fast professional and courteous. The accommodations are great. They answered all my questions in the professional way.
The salesman Daron was a good person & he helped us very professionally he was explained us everything
Communication was on point. They didn't have my vehicle for months at a time. They diagnosed the issue and fixed it in a timely manner. Tevin definitely made the process swift and professional.
On June 23, 2025, I wrote the below review in regard to Nissan located in Stone Lilburn, GA, however, they have truly made this wrong - right today and I am thankful they kept their word! June 23, 2025 SERVICE VISIT Patrick my sales guy lied about giving me 2 free oil changes when I purchased my car! Don't believe a word he says! He didn't have to promise me that; he just didn't have to lie like that! Two free oil changes didn't make me purchase the car!
This establishment is nicely organized and designed clean and ran efficiently and if I get a chance to go again I would definitely do so
The service was great. I will recommend them to my friends. They did a good job.
Thank you Heather and K!! Thank you for your courtesy and professionalism. I had an amazing experience today!
Mike took very good care of us. The whole staff was very professional and provided great service.
I have always had excellent service with Nissan Stone Mtn. Heath is a wonderful service technician. They always want to repair or replace extra items other than what I went for. However, they want to keep me safe on the road. I appreciate that.
I highly recommend Stone Mountain Nissain dealer ship very Good customer service. Michael and Brady was very helpful in me getting the best deal and car. They were very courteous and understanding. SUPERIOR SERVICE. Everyone the Sales department was Great courteous and Caring about the Customer needs. NISSAN should get an award for outstanding and excellent service and Michael and Brady should be commended for the excellence in customer service and should get an award as well. Thank you for my new car and caring about my needs
I speak to sale man about my car is ignore my request like he doesn't want deal with me
Patrick my sales guy lied about giving me 2 free oil changes when I purchased my car! Don't believe a word he says! He didn't have to promise me that; he just didn't have to lie like that! Two free oil changes didn't make me purchase the car!
Once again, KG, at Stone Mountain Nissan, never disappoints. I have 3 Nissans and he cares for them all as if they were his cars.
Brad was amazing ! It was an excellent experience . I love my new car, I am so happy! 💙
Stone Mountain Nissan stands behind their work. I had a problem so I took my car back to them and they quickly fixed it. Their work is excellent. I highly recommend their services.
My most recent experience at your Dealership was outstanding. I was greeted with a smile and was able to have issues resolved that I had concerns with. Also, the wait for my vehicle was not long and I was kept well informed of all work that was done on my vehicle as well as recommendations needed for the life of my vehicle. My technician, KG, always gives outstanding customer service and goes above and beyond to make sure I am satisfied before I leave the dealership. Thanks for making this experience a great one and I will recommend family and ... Read More DealerRater - Jun 23, 2025
This Dealership is Awesome Friendly Great Grat Staff.I enjoy when I Come to visit.
My Service rep was awesome! He recommended service I knew I needed. Great customer service
They were quick in finding my solution. I had multiple concerns that were corrected the same day. I was very pleased because I thought that I would have to return for repfirst and they had me ready by the end of the day. I appreciate the coupons that were posted online. I feel like they had enough coupons that just about anyone to benefit. I actually like the communication via texting. Seeing the estimate on my phone was great and having the ability to let them proceed with the repairs all by texting was pretty cool.
Awesome experience with Patrick and Finance Manager. They were able to keep my monthly payment under $300, get me riding within 2 to 3 hours as well as providing honest, quick and excellent service!!!! Ask for Patrick for your next car. Added bonus is his wisdom and love of God and all people 🙏
Great service. Staff was friendly and helpful with my repair needs. I appreciated the shuttle back and from home while the car was being repaired.
Stone Mountain Nissan is the goat greatest dealership in all time. I’m very happy with the service they offer and I will always buy cars from Stone Mountain Nissan and I tell all my friends go see the salesman Especially, Mr. Brad.
I want thank Heather for sending the the guys to to my house and get my vehicle working dead battery and checking to see that you had one in stock and Heath getting done in timely matter’s they were so good to me it’s nice having people looking for a elder lady
Always personable experience and feel that Heath is going to make sure my automobile is going to be saved well.
Why dont you offer free car washes the other dealer ships do You said you called me but I never received a call to let me know my car was finished
The service was great everyone was very friendly and informative. It was a very nice location and the wait wasn’t bad at all. Overall service 👍
The service is excellent and the technicians are very courteous. Always a good experience for me.
My service was quick easy and professional.
I like this dealership because the staff is friendly, the service is fast and I know my vehicle will be serviced correctly
Very friendly staff Very customer focused Informative Staff were nice Awesome quick and efficient service
My relationship with Stone Mtn Nissan started in June 2000 and I hope to continue doing business with them. My Service Advisors, KG and Heath have always exceeded the service expectations. My Sales Representative, Mr. Patrick, who's office is decorated beautifully with his abundance of satisfaction service and sales awards, is the absolute best!!! He's an outstanding, professional and an impeccable Salesmans. KG, Patrick and Heath are the reasons why I continue to do business with Stone Mtn Nissan. Most recently, on 6/17/2025, I had an awful experience with a service advisor that I will not mention in this review, ... Read More Google - Jun 18, 2025
My experience was wonderful as usual. The Service Agent was informative and attentive from start to finish. 10 out of 10. Thank you.
Very, nice personnel fast and polite.
very friendly people prices are a bit expensive for a disabled person KG was very helpful
They were cordial and professional. TJ met me at the door and hand guided me through the whole process. When the job was done he came to the waiting room and took me to my car with a smile and said thank you and have a good the rest of your e
Great service all around.
Excellent service thank you so much
Great customer service experience.