I have a third-party warranty on my Nissan juke 2014. Patrick The lead for the service department, answered all my questions and was willing to work with the warranty and the uncertainty of the problems I was having with my car which was a major oil leak and a rear axle/differential case on the transmission. Because my church was wanting me to try to find better pricing to get my car fixed I had visited two other shops before arriving at Nissan @ Stone Mountain with a car that still had been months weeks of not being used me in a ...
Patrick was a great help with changing 4 tires and doing the 50,000 mile tune up works. The whole package deal was reasonably priced and so was the tire deal/ sale. I appreciate all the help Patrick.
It is convenient for us this dealer ship, due to the good service we bring all our 4 vehicles to this dealership
Marquez did an amazing job assisting us. He listened to all of my concerns and found the perfect vehicle for me!
Heath is a excellent advisor and always looking out for me and all of my vehicles
The sales and finance department were very helpful and knowledgeable. The caring approach made the process very easy.
I wanted to give 0 stars at first due to the fact that when I went for an oil change, the technician did not tighten my oil drain plug all the way and my vehicle leaked oil. What made me give a 5 star rating/recommendation is their assistant service manager - Patrick. When I called him to notify him of what happened he took immediate action to correct the wrong doing. I truly appreciated this and because of Patrick I have trust again with Nissan Stone Mountain and I will continue to service my vehicle with them.
Very pleased with service, was in and out quickly. Was having trouble with vehicle starting needed battery a little pricey but I needed one because I didn't wanted to be stranded.
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Very good service, didn't have to wait long
I was so grateful that DJ was able to assist me with fixing my car in the same day! That speaks volume in my book he even kept me update on the progress of getting my car fixed. I really do appreciate all the effort to making me feel like I am number 1!
I had a wonderful experience at Stone Mountain Nissan. My salesperson Ian was wonderful. I'm an amputee and he made my purchasing experience very easy. I was also pleased with the sales manger Ricardo. Keep up the great work.
Fast, informative, helpful, and friendly! They have amazing customer service, and I will definitely be back!
I had a great experience working with Nissan in Stone Mountain! I was looking for a specific vehicle, in a specific color and our sales person Daron helped me find my exact car! The process was smooth & Daron made sure that I understood what the bottom line purchase price was. I will definitely be recommending this establishment to all my friends & family. Thank you all again!
The Personal and staff and service was outstanding. Thanks for your service. Everyone Was Professional.
Professional, polite and patience.
Great experience! Heath was amazing!
The services is always informative and knowledgeable with latest technology to keep your car to running efficiently .
Great dealership… Everyone was very helpful. Ian was great and was able to get me in 2020 Rouge. Thank you all again.
I had a pleasant experience on last Wednesday. The sales associates were extremely nice, and the shuttle service was provided and took me to my home and picked me back up when my vehicle was ready.
Heath always provides me the detailed information needed to repair my car! Love STM Nissan!
Quick maintenance service, Tim was very courteous.
Always a Great experience. Good job to everyone
Great attention , fair prices ; I’m always satisfied with their service , they always want to make sure did their best
Great car buying experience, I would highly recommend working with Patrick.
This Nissan Dealership is quite Awesome - Because I am always on the go- and they know it They don't keep me waiting. My Service Advisor, Patrick is very professional and patience - for I know I am a handful. Nevertheless they are always respectful and make sure my vehicle is taken care of. I never have to wait long to get my car serviced! Thanks Nissan And Most definitely Thank you Patrick for always taking care of My car
The service department has done a wonderful job of taking care of the 9 Nissans I have owned since 99. Never a trouble.
While under construction, the service team was still able to provide excellent service and value.
I absolutely LOVE Heath Wages he was the best, I was so frustrated with the Warranty company and going through so much and Heath made the process so smooth, He communicated with me the entire time kept me up to date with progress or issues and I never had to wait for a response when I had a question or two. It's hard to get great service these days and Heath was PHENOMENAL! Thank you for Great service! LaToyka
Thanks DJ for doing such an awesome job getting me in and out. Larry Beasley
Before I even bought the car I mentioned how the bumper is messed up and they said they would fix it came back to pick the car up and the bumper looked fine but now it looks likes the pictures that are attached. Every time I call up there they end up hanging up on me. The only person that has been helping is TJ. Greg sold me the car and has since disappeared. No one has reached out to try to resolve the issue. I’m paying full price for a messed up car. I will never buy another ...
Patrick and the Stone Mtn service team made my 5 hour experience worth the wait! We found solutions to problems my vehicle had been experiencing where other locations failed to do. It's a 45 minute drive, but great service makes it worth it. Thanks!
Service Advisors were nice and knowledgeable. I took a ride with mechanic and of course my car didn’t make the loud sounds I had heard prompting me to bring it in for service. Nevertheless, the diagnostic revealed it needed some work. When they come back with suggested repairs needed ask about the programs they have that can help pay for high repair rates. Overall, I’d go back for more service.
A very inviting environment lovely people. Very attentive on first encounters. The wait line is low to get your service started. Very through deal outline of thing to look for as well as what needs repairs
Bob White Taylor and DJ with Dennis is a perfect team to bring my Titan home..They are fantastic!
My exparience @ Stone Mountain Nissan is always upstanding! They don't recommend unnessary services or repair.
I received great customer service. Tony Hooten explained thoroughly all the maintenance I had to do on my car.
Great customer service. I was dropping my car off for overnight to be serviced the next day (last cars @ 5 pm). To my surprise they took care of my car oil charge and tire rotation the same day. I wasn’t expecting this at all. Thank you all for your dedication and generosity. I really appreciate all the hard working employees at Stone Mountain Nissan.
Convenient and friendly people. I like the texts remarks and response. Even though my bill was a little bit more than expected the care was great.
My vehicle was was well taken care of during my car’s time at the Dealership. Great job by DJ.
Great service!! State of the art location !!!!
Heather and Tony in the service department were awesome! Very friendly helpful and got me in and out, Which I needed after my stressful day!! I will definitely be back again
Hold onto your hats because our escapade with Stone Mountain Nissan and the 2023 Nissan Rogue was like a roller coaster of awesomeness! From the moment we waltzed into the showroom, they treated us like car royalty – maybe they mistook us for undercover car connoisseurs? Picture this: the 2023 Nissan Rogue, a.k.a. the "Swagger Wagon," with its sleek design and fancier-than-a-fancy-restaurant interior. We practically needed a moment of silence to take it all in before they handed us the keys. Clearly, Nissan's designers were like, "Let's make driving feel like you're on a cloud, ...
Stone Mountain Nissan is a great place to buy a vehicle. Staff very personable and their inventory is outstanding. See Abdul Sesay, a terrific Sales Consultant and A J Khanfer an outstanding General Sales Manager.
Friendly, fast and efficient
Always kept me updated on my car great service 10/10
Great service and very friendly staff everytime I go back
Nissan service center did a great job on maintaining my vehicle.The customer service that I received was amazing. I felt like family which is important to me.
Stone Mountain Nissan is truly the best Nissian Dealership in the state of Georgia ! I have confidence in knowing my Nissan Altima will definitely be given the best care & service by knowledgeable & professional technicians. I've tried Conyers Nissan & was EXTREMELY disappointed. My sister told me about her experiences with the professionals at Stone Mountain Nissan. I decided to take her advice. I was truly amazed with their awesome, extraordinary customer care & their car maintenance team! I definitely recommend Stone Mountain Nissan to receive phenomenal customer care & all your Nissan's car needs! You've ...
Great Customer Service, very clean and trustworthy. The staff is very friendly I’m satisfied
Amables, Buena a tensión, les falta mejorar un poco en la rapides de lo mecánico
Heath was a pleasure to work with. He was very personable, they provided good service , it didn't take a long time and it seems to have been at a fair price. I would definitely return
Iam very please with Nissan. Everyone was very kind they call me and also send me an email to check up on my purchase and to see if I had any issues or any questions.
Tony was awesome DJ was awesome and My drivers were awesome..All work was completed satisfactorily!
Quick service and explanation of services was great. Whether I needed it or not, the explanation convinced me that I did!
Assistant Service manager DJ is very helpful and knowledgeable. Will definitely use their service department again!
Everything went just fine thanks
They did what needed to be done the first time and did it quickly!! Very pleased
Took too long. Did not bring my car around. This always happens every time. Disappointing
Super great customer service
Cordial, great personality, and a true willingness to help and offer great feedback.
I found him to be professional, attentive to my needs and budget, great product knowledge, and friendly!
Heather was amazing! Best service advisor there is. Very friendly, communicative, and knowledgeable.
Heath Wages and the service department at Stone Mountain Nissan consistently provide excellent service for our 2013 Nissan Altima.
A bit difficult to navigate during construction but personnel are helpful. DJ is friendly and pleasant. Still, 4 plus hrs for oil cut?!
Great service! I take my Maxima there for all service to keep it in top shape.
The associates are very knowledgeable and friendly. When dealing with the customer they have the customers best interest in mind
It was fast, friendly, nice, and easy. I always like to bring my car in dealer for better service.
Everything was wonderful !! I get great service every time I bring my truck to this dealer .
Amazing dealership experience. The service was fast and accurate. Also, I love that I was treated with respect and everything was explained well without the pressure that usually accompanies car salespeople.
Customer service was excellent. My representative was one of the kindess and patient person working in Nissan in stone mountain Georgia.
Friendly place. Great service with great price. The advisor is very professional and patient. Very recommended!
Excellent service. Heath is excellent to work with. I trust him to provide the service .
Great service as always! I've been taking my care there for service for over 15 years, and it's always been a good experience. Thank You!!!
Got in an out on time as I was told the time it may tick of my sev
I’ve been going to this Nissan for a few years now. Hands down they are all so personable! You’ll get a good laugh, know what’s going on with your vehicle, and above all leave feeling confident that your vehicle was serviced well the first time! DJ is my service advisor and he has been nothing short but amazing! Always delivers reliable, customer service, and understands the needs of my car each and every time. Looking forward to my next visit! Highly recommend.
Friendly service advisors. Wait time for an oil change is rather lenghtly though. Process for scheduling service applintment online was super easy!
I had a great experience at Stone Mountain Nissan when I took my car to check the engine light. I spoke with DJ which he is very courteous, nice and professional. He really understood my needs relating to the car repairs. I would recommend this place and ask for DJ. Thank you!
It is a great experience receiving excellent services from Stone Mountain Nissan. In and out. I dropped my Titan off on Monday and drove my truck off the lot on Wednesday. Now that is what I call "The Flash" services. I will continue to use Stone Mountain Nissan in the future. WRGJR.
Patrick did a nice job with me and I feel confident about the quality. All in all professional and friendly.