KG in the service department is awesome!! He knows the cars! Your car! He’s knowledgeable friendly and truthful! He always greets you with a smile
The customer service is awesome!! KG is knowledgeable, fair and very nice to work with you. His attitude is always cheerful and he greets you with a smile!
Great service, willing to listen to concerns to make improvements, friendly staff.
I went in for an oil change and was in and out in about 40 mins.
Resolved my window issue...
I was able to get a walk-in appointment and good service. Stone Mountain will be my new service location in the future due to their competent service.
Vanna was my advisor and was very professional. She explained what was going on every step of the way. When more information was needed Author stepped in and assisted and made everything clear. Understanding of what the service was made the wait time bearable.
KG was my sales advisor… he’s always professional and his customer service is excellent… he is the only sales advisor I go to at Nissan
My experience at Stonemountain Nissan was excellent.The atmosphere was pleasant and customer service from everyone was emaculent.Joshua service assistance was great.Job Well Done!!!
They are very accommodating and go above and beyond to help make sure I got what I needed in regards to getting my car serviced and ultimately purchasing a new car and making it seamless
I was pleasantly surprised. Daron was able to find the exact car I was looking for. I came in on Saturday, told them what I was looking for and by Wednesday I had a new car!👍🏼
Good business environment very friendly approachable staff greatest honest positive sales Dept highly recommend you do business with these people a million points to this the Best dealership ever George a satisfied customer
KG has always been fantastic to work with!! I have not had to respond with a certain number of words since the 4th grade. Thank you
Great customer service and very professional! I’ve had my vehicle serviced by Heath and his team for years! They are very knowledgeable, timely and take great care of your vehicle. I highly recommend them!
Josh Kern and Bob White are the best service people I have ever dealt with!!!!!! I would want to purchase a Nissan or Infinity just knowing I would be able to have Josh and Bob there when service is needed.
The service advisor I have worked with since I purchased my car is Heath Wages, he is always honest, and very professional, I have to mention that Harold is the one who ensure my car is safe to drive. Those two combined make an amazing team.
The service rep Joshua/Nissan gave me exceptional service. They immediately found and resolved my issue at a reasonable price. I feel comfortable recommending people to this Stone Mtn Nissan dealership
We initially set up an appointment for oil and filter replacement. We met with Heath the next day and explained a few other issues with our 2012 Murano. He stated there was also a RECALL for our brake system that would be fixed at no charge, The car was left for this service and Heath phoned later with a break-down of additional service issues. I agreed with him and was a provided a cost for each of these. He was very thorough and detailed in his explanation. The car was left overnight, and the work was completed. Our Murano runs much ...
Always a pleasant visit and Heath Wages is always so professional and helpful. Would recommend this location to all my family and friends. Good experience
Josh was great quick service caring Fast helpful nice right on target Got me in quick and was very Caring thank you for your help
John was very helpful when I came in to receive service on my car. He provided me with information about the services I needed. I was satisfied with my service upon leaving.
Heath was great. Detailing what my car needed aside from just the oil change I came in for. He explained the a/c tune up and the fuel induction treatment could do for my vehicle. Heath is always very kind and attentive. Great service!!!!
Stone Mountain Nissan is the best. Great people, quality work, and superior customer service. KG was great. I will be back again to visit. Thanks.
The service was fast and courteous I was seen immediately with same day service. I needed my battery checked. The whole thing was less 45 minutes
Nice people and excellent service
Very courteous. Checked all that I needed checked out on my vehicle. Did not feel pressured to have work done that I did not need right away.
Michael greeted me when I drove up.. I explained my desire to own an SUV to him. He replied, “” I got you.” Michael and the staff made me the happiest person that day. A dream come true! Everyone’s mannerisms and customer service skills are above and beyond. I appreciate the time and making it happen. Top notch dealership!!!!
very professional environment with people who get the job done in a timely manner
Service department and sales are both phenomenal! Very helpful and courteous. My go-to dealership.
The service was outstanding, I recommend this dealership to anyone that is need of a car.
I purchased four Nissan vehicles from the Stone Mountain Nissan dealership, and dealt with Patrick on all four. I have never been to another Nissan dealer to service my vehicles either because I consider guys like KG, Ricardo, and Patrick family, and it feels good to visit with family from time to time because the experience have always been pleasant, and their customer service is top notch.
I went in without an appointment they were very respectful understanding and I didn't have a long wait.
Always great service. Josh K. always makes sure my vehicles get the correct services my car needs. I will always be a loyal customer to Nissan.
service is great. My vehicle was ready when promised.
Freddie Knox was a great help, he was patient and hard working! Buying a car is seldom a pleasant experience but Freddie made it great!
I was very appreciative that the advisor gave me a same day appointment. She was very nice and straight to getting the job done. I like that. She also checked on us and let us know that they were waiting on part. I had no problem waiting because of work ethics.
The people are always so easy to deal with and friendly always answer questions and address any concerns never pressure you into different works but will tell you if the service is really needed
Great customer service and maintenance work done on my vehicle
Great customer service. Low wait time and the technicians checked out my issue a no cost, since no problem was found. I will definitely return to Stone Mountain Nissan for service
The staff was awesome and made sure that a deal was made for my budget what I asked for and I would like to give a special shout out to Patrick and the big boss man who made the decision to complete the deal to happen thanks.
Yesterday, I was lead by the spirit to go to Stone Mountain Nissan after I gave a chance to a young lady at another dealership the day before and she dropped the ball on me. Never got back to me. Etc. She's the daughter of a friend so I felt I needed to give the chance. Long story short, I took a Uber to Stn Mtn Nissan on faith and was introduced to the best of the best, Mr. Patrick Facey (I can't tell you how many plaques and awards he had on his wall and desk). Not ...
I trust these mechanics. I have gone to other Nissan dealers in the area and they were crooks. The ones at Stone Mountain Nissan know what they are doing and have been trustworthy. Unfortunately, they no longer match coupons😭
Amazing service and very efficient. Very professional! I highly recommend. Although the wait times are long, you’re always kept abreast of what’s going on with your vehicle.
They are fast and efficient.
The associate Heath was super nice and helpful he made my visit really easy.....
Everything was fine. Service was done quickly and friendly staff.
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Quick process. Knowledgeable. Friendly. Greeted right upon arrival and was immediately took into the building to my salesperson, Ricardo. Had the list of cars I was looking at ready and all the information needed.
The service was great. The dealer was able to put me into a mini SUV which was what I was looking for in a car.
Great thanks for the help will be back soon soon
Arthur was courteous and helpful. The diagnostic fee is expensive. I received prompt service upon arriving and the vehicle was ready within a reasonable amount of time.
The service was 100%. I will be back in the future.
The dealer was not able to put me in a new car but other than that, he was great.
I came in needing a battery Josh took care of it no Problem. I spent very minimal time waiting, and was updated on my cars Health. This dealership has worked with me to keep my car running, and I'm beyond appreciative.
Amazing service department! I believe the guy who helped me was Bob (not sure) he wasn’t my advisor but was way better. He was there every time I had a question and helped me threw the process completely! I was concerned about how long my car would need to be there (ac compressor replacement) he assured me by the time I got off work it would be done and sure enough it was. The shuttle picked me up from work right on time and the driver was awesome as well with great conversation. Im hopeful I will not need ...
Service Manager KG was attentive and professional. Communication was prompt and courteous. We prefer taking our Nissan Titan to Stone Mountain rather than our local dealer because Stone Mountain resolved our warranty covered issues quickly.
the diy style of tv programming . Very Informative while waiting., made time go by fast
Josh Kern in service department is AMAZING! I had an issue with my car and he called me early in the morning before he got into the office to update me on my car. I was so upset about what happened to my car and he did his best to help me, kept me calm, and updated throughout the entire process! I will keep Josh as my go to service manager! It's always good to have a service manager in your circle and if you don't have one, add Josh! He keeps it honest at all times!
They make it happen when it comes to pricing and what you desire to pay
They were all friendly and helpful and explained everything so I could understand
First off, Jerry made my morning. He was Courteous, thoughtful, energetic, knowledgeable. Arthur was great too! Thanks guys!
I was in and out got oil change and tire rotation.
My experience was great. I decided to wait for my car and had a comfortable desk to work at in the meantime. The service was quick and I had a coupon that cut the cost in half. I worked with Joshua Kern and he was delightful. He made the experience enjoyable and even showed me a cool feature on my car that I didn’t know about.
Great customer service, prompt service, always helpful, waiting time not long at all
Great customer service in all areas. Heath is the best and takes care of all our vehicles.
Always a pleasure to visit this location. Entire staff is pleasant and helpful. Never had any problems at all with service.
I was extremely happy with my service appointment. My advisor Josh was great, he explained the services performed on my car. He also gave me hope in trusting another dealership after my previously bad experiences. If you are looking for a honest, fair dealership, give Stone Mountain Nissan a try. You will not be disappointed.
Good job well done thanks
My Daughter transmission was done by Stone Mountain Nissan and the manger name is josh well done.
I appreciate the friendly service department and trust the my service rep, Josh, will take care of me.
Customer service is a priority from the top down. Everyone listens to the client’s needs and wants. Follow through is excellent in Sales and Service.
I appreciate the friendly service department and trust the advise from Arthur Ramirez, my service representative. This is the only place I bring my Nissan for Service.
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