Your Sales, Service, and Ownership Questions, Answered
Stone Mountain Nissan has been on Hwy 78 in Lilburn since 2001. If you have questions about the models on the lot, what service here looks like, or what the powertrain warranty covers, this is the right place to start.
Location and Shopping
Where is Stone Mountain Nissan located, and what are its hours?+
Stone Mountain Nissan is located at 4275 Highway 78 in Lilburn, GA 30047, east of Stone Mountain Park. We serve drivers from Lilburn, Stone Mountain, Snellville, Tucker, Decatur, and surrounding Gwinnett and DeKalb County communities. Visit our
contact page for current sales, service, and parts department hours.
Can I schedule a test drive and explore new Nissan vehicles online?+
Yes. You can browse the
new Nissan inventory to compare available models, trims, and equipment before visiting Stone Mountain Nissan. If you find a vehicle you are interested in, contact our sales team to confirm availability and arrange a test drive.
Where can I find current Nissan specials at Stone Mountain Nissan?+
Stone Mountain Nissan posts current manufacturer and dealership offers for qualifying new vehicles. These may include financing incentives or model-specific promotions, depending on eligibility and offer terms. Visit our
new Nissan specials page to review available offers.
New and Pre-Owned Vehicles
What new Nissan models are available at Stone Mountain Nissan?+
Our new Nissan inventory may include models such as the Rogue, Pathfinder, Murano, Kicks, Armada, Frontier, Altima, Sentra, Z, and LEAF. Vehicle availability varies by model, trim, drivetrain, and incoming inventory. Browse our
current Nissan selection to see what is available.
How do the Nissan Rogue and Pathfinder compare for Gwinnett County families?+
The Rogue is a compact two-row SUV with seating for five and a practical size for daily commuting around Lilburn and Gwinnett County. The Pathfinder offers three rows with seating for up to eight, giving larger households greater passenger flexibility and towing capability. If you frequently travel with additional passengers, the Pathfinder may be a better fit; if you prioritize everyday efficiency and maneuverability, consider the Rogue. Compare our
new Nissan SUVs.
Nissan Kicks or Murano: which is better for Metro Atlanta commuting?+
The Kicks is a smaller crossover suited to urban commuting, navigating parking lots, and drivers who want a practical everyday vehicle. The Murano offers a larger cabin with a greater emphasis on comfort and refinement for longer highway drives. Available drivetrain and comfort features depend on the model and trim. Explore our
new inventory to compare your options.
What should Gwinnett County drivers know about the redesigned Nissan LEAF?+
The redesigned Nissan LEAF provides an all-electric driving option with home and compatible public charging capabilities. Range and charging time depend on the vehicle's battery, charging equipment, weather, and driving conditions, including highway commuting around Metro Atlanta. Our team can help you review the available configurations and charging considerations. Check our
new Nissan inventory for LEAF availability.
Does Stone Mountain Nissan carry the Nissan Z, and what makes it different?+
The Nissan Z is a rear-wheel-drive sports car built around a twin-turbocharged V6 and a driver-focused design. Available manual and automatic transmissions give enthusiasts different driving experiences, depending on the configuration. Stone Mountain Nissan can help you check the availability of a particular model or trim. Browse our
new Nissan selection or contact the sales team about the Z.
What safety and driver-assist features are available on new Nissan vehicles?+
Many new Nissan vehicles include Safety Shield 360, which combines Automatic Emergency Braking with Pedestrian Detection, Rear Automatic Braking, Blind Spot Warning, Rear Cross Traffic Alert, Lane Departure Warning, and High Beam Assist. More advanced driver-assistance technologies vary by model and trim. Review the equipment listed for vehicles in our
new Nissan inventory.
Nissan Altima or Sentra: which is a better everyday commuter?+
The Sentra is a compact sedan emphasizing efficiency and practical daily transportation, while the Altima offers a larger cabin and available all-wheel drive on qualifying configurations. Drivers commuting through I-85, I-285, or the Highway 78 corridor may prefer one over the other based on cabin space, features, and driving conditions. Compare available sedans in our
new inventory.
Is the Nissan Frontier suitable for work and recreational towing?+
The Frontier is Nissan's midsize pickup, offering useful hauling and towing capability in a more manageable size than many full-size trucks. It can be a practical option for contractors, small-business owners, and outdoor enthusiasts around Metro Atlanta. Four-wheel-drive configurations are available, while towing and payload limits vary by equipment. Browse our
new Nissan trucks to explore the available choices.
What pre-owned vehicles are available at Stone Mountain Nissan?+
Stone Mountain Nissan offers a changing selection of pre-owned cars, trucks, SUVs, and crossovers from Nissan and other manufacturers. Available vehicles may include one-owner options, Certified Pre-Owned Nissans, and vehicles at different price points. Explore our
pre-owned inventory to compare current listings.
What benefits come with a Nissan Certified Pre-Owned vehicle?+
Qualifying gas-powered Nissan Certified vehicles undergo a 167-point inspection and include a 7-year/100,000-mile factory-backed limited warranty, roadside assistance, a CARFAX vehicle history report, and eligible prepaid maintenance benefits. EV Certified and Certified Select have their own requirements and coverage. Browse our
Certified Pre-Owned selection and confirm the program and coverage for the vehicle you are considering.
Service, Parts, and Maintenance
What services are available through Nissan Express Service?+
Nissan Express Service handles eligible routine maintenance, including oil and filter changes, tire rotations, battery checks, and other common service needs. The service is designed for convenience, although wait times depend on current demand and the work required. Contact the
Stone Mountain Nissan Service Center for details.
Does Stone Mountain Nissan offer loaner vehicles or shuttle service?+
Transportation assistance may be available during qualifying service visits, including loaner vehicles or shuttle arrangements depending on current availability and the repair involved. Contact our service department before your appointment to confirm the available options. You can begin through our
online service scheduler.
How often should I service my Nissan, and are genuine Nissan parts available?+
Maintenance recommendations depend on your Nissan's model, model year, mileage, and driving conditions. Follow your owner's manual for oil changes, tire rotations, brake inspections, and other scheduled maintenance. Our service department offers maintenance and repairs with genuine Nissan replacement parts available when appropriate. Visit our
service center for assistance.
Where can I find Stone Mountain Nissan service specials?+
Our service center posts available maintenance offers and coupons, which may apply to oil changes, tire services, and other qualifying work. Promotions and eligibility requirements can change. Check our
current Nissan service specials before arranging your next visit.
What does a Nissan multi-point inspection cover?+
A multi-point inspection helps assess the condition of important components, including brakes, tires, fluid levels, battery, filters, belts, and exterior lighting. Your technician can explain the findings and discuss any additional maintenance that may be recommended. Contact our
service team for current inspection options.
Can I order Nissan replacement parts, accessories, or tires?+
Yes. Our parts and service team can help you identify genuine Nissan replacement components, accessories, and suitable tires for your vehicle. Availability and pricing depend on the item and vehicle specifications. Have your model year and VIN available when making a request. Contact our
parts and service department for assistance.
Financing, Trade-In, and Leasing
Can I apply for Nissan financing online before visiting?+
Yes. You can complete our
online finance application before visiting Stone Mountain Nissan. Our finance department works with lenders to explore financing options for different credit backgrounds, including customers establishing or rebuilding credit. Approval, financing rates, and other terms depend on the individual application and lender requirements.
Can I get prequalified for vehicle financing before I apply?+
Yes. Stone Mountain Nissan offers a separate
Capital One prequalification option that lets you explore potential financing terms without affecting your credit score during the initial prequalification check. Prequalification is not final approval, and a completed application or lender review may involve additional credit checks.
What factors can affect my monthly Nissan payment?+
Your estimated payment depends on the vehicle price, down payment, trade-in equity, loan term, financing rate, and lender approval. Credit history can also affect the terms available to you. Use our
payment calculator to compare financing scenarios before applying.
Should I lease or finance my next Nissan?+
Financing may be preferable if you want to own the vehicle and keep it long-term. Leasing may suit drivers who prefer changing vehicles more regularly and are comfortable with mileage limits, vehicle-condition requirements, and lease-end obligations. Your driving habits, budget, and ownership goals should guide the decision. Visit our
finance center to explore available options.
Does Stone Mountain Nissan offer college graduate and military incentives?+
Yes. Stone Mountain Nissan participates in Nissan programs for eligible college students, recent graduates, military personnel, and qualifying family members. Savings, eligibility criteria, and documentation requirements depend on the current programs. Review our
College Graduate Program and
Military Program for details.
Can I sell my vehicle to Stone Mountain Nissan without buying another car?+
You can ask Stone Mountain Nissan to purchase your current vehicle without committing to another purchase or lease. Start by submitting your vehicle information through our
Value Your Trade tool. The final offer depends on the vehicle's condition, mileage, history, and market demand following an appraisal.
Can I trade in a vehicle that still has an outstanding loan?+
Yes. An existing loan does not necessarily prevent a trade-in. The vehicle's appraised value is compared with the amount needed to pay off the loan. Positive equity may be applied toward another purchase, while any remaining balance must be addressed in the transaction. Start with our
trade-in valuation tool.
What are my options when my Nissan lease is ending?+
As your Nissan lease approaches maturity, you can generally return it, explore purchasing the leased vehicle, or consider another new or pre-owned vehicle. Review your contract, mileage allowance, inspection requirements, and potential charges before deciding. Our
Nissan lease-return guide provides more details on the process.
What vehicle protection plans are available through Stone Mountain Nissan?+
Stone Mountain Nissan offers optional vehicle protection products, including vehicle service contracts, tire and wheel coverage, GAP protection, prepaid maintenance, and appearance-related coverage. Each product has its own eligibility requirements, covered situations, and exclusions. Review our
vehicle protection options for current details and terms.
Stone Mountain Nissan Programs
What does the Stone Mountain Nissan Powertrain Warranty cover?+
Stone Mountain Nissan advertises a complimentary limited powertrain warranty for qualified new and pre-owned vehicles. Its published program provides coverage for eligible engine, transmission, and drivetrain components, with eligibility and coverage limitations applying. Ask the dealership for the current written warranty terms before purchasing. Visit our
dealership information page or contact the sales team for details.
Does Stone Mountain Nissan offer commercial and business fleet services?+
Yes. Stone Mountain Nissan offers a Business Advantage Program for qualifying commercial customers and fleet operators. Available support may include assistance with commercial vehicle selection, fleet financing, maintenance arrangements, priority service, and vehicle upfitting. Program participation and individual benefits depend on eligibility. Learn more about our
Business Advantage Program.
Still have a question?
Our team can help you explore current inventory, plan a service visit, or find answers before you stop by.
